1. Introduction
Welcome to MyPollingUnit ("we," "our," or "us"). MyPollingUnit is a civic engagement platform designed to empower Nigerian voters by helping them find their polling units, verify their voter status, engage in community discussions, and stay informed about elections. We are committed to protecting your privacy and ensuring the security of your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website at mypollingunit.com and our mobile application (collectively, the "Platform"). Please read this policy carefully. By using the Platform, you consent to the practices described herein.
2. Information We Collect
2.1 Information You Provide
- Account Information: When you create an account, we collect your name, email address, and profile picture through our authentication provider (Clerk).
- Voter Verification Data: If you choose to verify your voter status, you may upload an image of your Permanent Voter Card (PVC). This information is used solely for verification purposes.
- User-Generated Content: Forum posts, messages, comments, poll responses, incident reports, and other content you create on the Platform.
- Location Data: If you submit a polling unit location or use the map features, you may share GPS coordinates voluntarily.
- Contact Information: When you use our contact form, we collect the information you provide, including your name and email address.
2.2 Information Collected Automatically
- Usage Data: We collect information about how you interact with the Platform, including pages visited, features used, and time spent.
- Device Information: Browser type, operating system, device type, and screen resolution.
- Cookies and Similar Technologies: We use cookies and similar tracking technologies to maintain your session, remember your preferences, and improve our services.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Platform and its features
- Verify voter status and connect users to their polling unit communities
- Facilitate community discussions, messaging, and polls
- Send email notifications about elections, incidents, and broadcasts (based on your preferences)
- Display relevant advertisements on the Platform
- Respond to your inquiries and provide customer support
- Monitor and analyze usage trends to improve user experience
- Detect, prevent, and address fraud, abuse, or security issues
- Comply with legal obligations and enforce our Terms of Service
4. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: We work with third-party service providers including Convex (backend infrastructure), Clerk (authentication), Vercel (hosting), and Paystack (payment processing) who process data on our behalf.
- Advertising Partners: We may share anonymized or aggregated data with advertising partners, including Google AdSense, to display relevant advertisements. These partners may use cookies to serve ads based on your prior visits.
- Public Content: Forum posts, comments, and other content you share publicly on the Platform are visible to other users.
- Legal Requirements: We may disclose your information if required to do so by law, regulation, or legal process.
5. Cookies and Advertising
We use cookies and similar technologies to enhance your experience. Third-party advertising networks, including Google AdSense, may use cookies to serve ads based on your browsing activity across websites. You can manage your cookie preferences through your browser settings.
Google's use of advertising cookies enables it and its partners to serve ads based on your visit to our Platform and other sites on the Internet. You may opt out of personalized advertising by visiting Google's Ads Settings.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit (HTTPS), secure authentication through Clerk, and access controls on our backend infrastructure. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide our services. If you request account deletion, we will delete or anonymize your personal data within 30 days, except where we are required to retain it by law. User-generated content such as forum posts may remain on the Platform in anonymized form after account deletion.
8. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request that we correct inaccurate or incomplete information
- Deletion: Request that we delete your personal information
- Objection: Object to the processing of your personal information
- Data Portability: Request a copy of your data in a structured, machine-readable format
- Withdraw Consent: Withdraw your consent at any time where processing is based on consent
To exercise any of these rights, please contact us at privacy@mypollingunit.com.
9. Nigeria Data Protection Regulation (NDPR)
In compliance with the Nigeria Data Protection Regulation (NDPR) and the Nigeria Data Protection Act (NDPA), we ensure that your personal data is collected and processed lawfully, with your consent, and for legitimate purposes. We maintain adequate security measures to protect personal data and will notify the relevant authorities and affected individuals in the event of a data breach within 72 hours.
10. Children's Privacy
The Platform is not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
- Email: privacy@mypollingunit.com
- Website: mypollingunit.com/contact